Returns & Exchanges
At ShopBobbys, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your space or meets your expectations, we are here to help you find the perfect alternative.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location or schedule a home pickup for large furniture.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.